Build transparency and trust between agencies and operators

The relationship between a Public Transport Authority (PTA) and its delegate, the Public Transport Operator (PTO), is formalized by numerous contractual indicators. Citio Analytics allows to easily consult, visualize and share them. The common knowledge of network data strengthens the trust between these actors, and creates more transparency towards the operator, the public agency, the towns, their elected officials and the general public.

 Citio Analytics - Operations module

Adapting the transport offer to the mobility demand

Traveler's behavior and city geometry are constantly evolving. In order to adapt the public transport offer to these mobility needs, and encourage modal shift from the private car, Citio Analytics and Citio Mobility Planner diagnose the saturation of demand as well as the low frequency lines. By associating the theoretical transport offer and ridership data, Citio Mobility Planner automatically proposes an optimal transport offer while ensuring the network attractiveness and its operational efficiency (costs and resources).

 Citio Analytics - Replay module

Digitizing field surveys through a continuous and dynamic network knowledge

Every year, networks conduct field surveys to better understand Origin-Destination travels, fraud and passenger satisfaction. Citio Analytics and Citio Fraud Tracker replace these costly and partial analyses with a big data approach that provides detailed knowledge of these issues, by providing an access data at any time.

 Citio Fraud Tracker - Fraud module

Improving the traveler's experience with transparent and open data

Public transport exist for passengers and must provide them with the best possible information. As a public service, they must be able to claim to be exemplary in the transparency of their management. With the Citio Analytics API offer and its crowding prediction API, the data availability in open data or in an API format facilitate the creation and the improvement of information services offered to passengers concerning the network's timetables, operations and ridership.

 Citio Analytics - Ridership module

Testimonials

We had an unexploited wealth of data in our organisation. The implementation of the CITIO solution enabled us to grasp it, to understand all that information and to create efficient processes to share it between the different departments of our organisation

General Manager

International transport operator

"Monitoring contractual KPIs has enabled us to quickly identify the dysfunctions of our metro network and to implement corrective actions. These first optimisations have allowed us to significantly reduced financial penalties."

Operations manager

Public transport agency

"Today, CITIO dashboards available to us instantly, and we have been able to quickly recoup the cost and profit out of the solution. We save 1 FTE from complex reporting and more than 30k a year from conducting on-the-ground surveys."

Marketing Director

Private transport operator

We had an unexploited wealth of data in our organisation. The implementation of the CITIO solution enabled us to grasp it, to understand all that information and to create efficient processes to share it between the different departments of our organisation

General Manager

International transport operator