FAQ

What is your business model and what is the cost of your solutions?

As a SaaS (Software as a Service) editor, our business model is mainly based on an annual license. The price of this license depends on the number of vehicles on your network. If you would like a quote for your network, please contact us (contact@cit.io).

How long does it take to implement your solutions?

The implementation of our solutions can take between 1 and 3 months depending on the data availability, their volume and quality. The most critical point is to be able to access the first exports at the beginning of the project. This can be anticipated by performing a pre-audit before the start of the project.

How long will my teams be mobilized to implement one of your solutions?

A project manager must be designated by the network and they will have to participate in meetings every 1 to 2 weeks for the duration of the project (between 1 to 3 months). The technical teams can be called upon mainly at the beginning of the project and between 1 and 5 days in total over the duration of the project.

What are the main requirements to implement your solutions? Does it work with any system?

The only prerequisite is to have data (ticketing, SAEIV, counting, ...) and to be able to export them. Our solutions work with all systems and we have already worked with almost all those present on the market thanks to our current customers.

My data is not reliable, are your solutions still relevant in this case?

It all depends on the level of reliability on your network, because no network has perfect data. We have never been blocked in a project because of this problem. Our data science teams intervene at the beginning of the project to make the data reliable. Our solutions also have automatic reliability algorithms. Indeed, it is possible to make data reliable by crossing several data sources.

How do you guarantee data security and confidentiality, especially since RATPDev is your main shareholder?

We guarantee the strictest confidentiality and security of our customers' data, as this is a critical element of our reputation in the market. We guarantee this from a technical point of view with separations between our customers' environments, but also from a legal point of view by formalising our commitment contractually.